PROFESSIONAL SUMMARY
Web & Software Developer seeking to design and implement scalable software solutions to complex business problems. Skilled in providing exceptional value and service while working in a fast-paced team environment to meet organizational needs and goals.
WORK EXPERIENCE
Enterprise Holdings August 2019 – April 2021
Management Assistant San Jose, CA
- Responsible for business plan execution, goal setting, to achieve branch goals
- Create and promote strong sales environment within branch to increase overall revenue
- Market to potential business and maintain excellent relationships with existing business
- Manage, plan, and maintain fleet of vehicles ranging from 125 to over 300
- Top Operating Profit ($254.21/car) and Days Earned Growth (30.9%) in San Francisco group December 2019
- Instant impact on ESQi in Hollister (7% increase) and Downtown San Jose (14% increase)
- Excellent Achievement Award for personal sales and Days Earned Employee of the Month for marketing
Enterprise Holdings May 2018 – July 2019
Sr. Customer Service Representative Chicago, IL
- Managed 2.0 software operations involving callbacks, pends, last days, and contract rewrites
- Trained personnel on ECARS 2.0, Odyssey, and RALPH software
- Supervised front counter to train employees and resolve customer conflict
- Created an onboard training for incoming trainees to transition from home-city to airport operations
Enterprise Holdings July 2016 – April 2018
Account Representative – Progressive Insurance Schiller Park, IL
- Established and maintained an excellent relationship with account
- Oversaw accounts receivable from account to all branches in group
- Managed a fleet of 80-100 vehicles while strategically planning and negotiating rates to maximize revenue
Enterprise Holdings May 2014 – July 2016
Management Trainee Chicago, IL
- Provided exceptional customer service while hitting sales goals and executing a marketing plan
EDUCATION
Bradley University May 2014
Bachelor of Science in Business Management & Administration Peoria, IL
PROFESSIONAL CERTIFICATES
Python For Everybody Specialization June 2022
University of Michigan
JavaScript Specialization August 2022
University of California, Davis
SKILLS
- Python, JavaScript, jQuery, HTML, CSS, SQL, & many libraries/frameworks within Python and JS